Video Operating room

TIP 1 - If you see glitchs in your recovered video preview, then you can try another preset. Click on 'continue scan' or on the 'Select Profile' button to test to recover your file with a specific preset. Or you can upload a video reference shot on the same device.

TIP 2 - Even after you paid to download your recovered file, you will be able to try other presets or upload diferent reference files as much as you want. You will not have to pay again for this file.

TIP 3 If your recovered video shakes/jumps with your player, or your is recognized as AIVX and can't be played. re-encode your recovered video, it will resolve this issue. You can use our Free video Re-encoder for this task on Windows and Mac Os X.

If you have an issue with your downloaded recovered file, contact us to ask a manual review on your file

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